Infrastructure & support
// SYSTEMS_THAT_STAY_USEFUL
Supporting users, endpoints, identity, networks, and the operational details that keep an organization moving.
// PROFESSIONAL PROFILE
I'm Cristian Estrada—a bilingual IT professional who works across infrastructure, cybersecurity, automation, and the people who depend on those systems every day.
// AREAS OF PRACTICE
I work best where technical depth, communication, and practical follow-through matter equally.
// SYSTEMS_THAT_STAY_USEFUL
Supporting users, endpoints, identity, networks, and the operational details that keep an organization moving.
// PRACTICAL_RISK_REDUCTION
Working across access control, endpoint protection, event review, CJIS-aligned processes, and clear escalation paths.
// LESS_REPETITION_MORE_SIGNAL
Building PowerShell utilities, RAG systems, and document-centered workflows that reduce friction without losing human review.
IT OPERATIONS
CYBERSECURITY
AUTOMATION
PROJECT DELIVERY
// EXPERIENCE
A progression from hands-on support and infrastructure into security-minded operations, automation, and cross-functional delivery.
Cameron County District Attorney's Office
Supporting a law-enforcement environment across endpoint security, Active Directory, executive support, technical troubleshooting, process documentation, and automation for high-volume operational work.
America Ship
Worked across network troubleshooting, server access, segmented infrastructure, backups, endpoint support, and the everyday reliability needs of a working business.
The University of Texas Rio Grande Valley
Supported university staff with workstation troubleshooting, imaging, hardware upgrades, inventory, and documented identity-management tasks.
// WORKING TOOLKIT
Tools are only useful when they support reliable work, better decisions, and a clearer handoff to the next person.
// EDUCATION & QUALIFICATIONS
University of Texas Rio Grande Valley · 2023
Criminal-justice information environment
Texas Department of Public Safety